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Skillbytes
User Research Case Study
Role
User Research
Data Visualization
Tools
Google Forms
Timeline
June 2025 - August 2025
Photopea
Content Strategy
Project Overview
Problem
Users around the globe struggle to retain a positive and satisfying remote and physical learning experience due to underlying issues such as low retention and engagement rates. Various learning platforms host distinct programs; however, technical issues can lead to a poor experience that is less enjoyable and fails to properly leverage skill sets for those who want to substantially advance their careers or obtain deeper knowledge in a specific field with ease.
Solution
Skillbytes is an online educational platform that provides students reliable and accessible knowledge-based resources through remote or physical activities. The learning platform can enhance how individuals approach real-world problems by utilizing a diverse range of tools and technologies within a digestible and streamlined course structure. Furthermore, it will measure the amount of progress users have made and analyze student outcomes to gauge the effectivity surrounding the conceptual framework.
User Research
Data Visualization
Appealing and informative visual aids are employed to best showcase the research aspects and security governance that revolve around the Skillbytes learning platform. Those can illustrate the goals and values of Skillbytes and exemplify storytelling techniques that resonate deeply with those who desire a functional and meaningful experience, demonstrating seamless information architectures while inspiring trust and loyalty among users.
The survey results depict how users can build their skill sets efficiently in online and physical courses, outputting a higher success rate when completing assignments relating to finding solutions, obtaining knowledge on modern techniques and cutting-edge technologies, and having networking opportunities with peers or instructors. The emergence of cutting-edge tools and technologies could affect numerous educational environments, transforming how students consume lessons in simplified and serviceable formats to pioneer innovative and versatile software and hardware.
Data Governance
Privacy, Security, and Stewardship
In addition to only collecting necessary user data to refine the efficacy of competitors' learning platforms, Skillbytes operates a secure and stable system that collects, analyzes and synthesizes, and arranges all forms of content, which strictly aligns with federal privacy laws. Although it is utilized for acquiring a deeper understanding of the target demographic of the learning platform, users are free to not share their specific data that relates to their identity, email, or other personal information.
Background pattern by Pattern Monster, MIT License.
Next Steps
Conducting the user research and creating the data visualizations gave me a broader and newfound perception of how optimized statistical data and passion-driven narratives can increase engagement for individuals who want to fulfill their specific needs. Having legitimate research studies and excellent visual elements can reassure users on the project's quality and provide a foundation that addresses problems with viable solutions.
The lessons adopted from this project will be applied to different future works, which focus on the development of blueprints for applications and specialize in another field that relates to the development of human abilities. Formatting strategies will also be incorporated to maintain a simplified organization of text and images within an infographic and contain persuasive key points that indicate what garners a wide audience.
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